Delete your ShiftPilot account

Delete it in the app (immediate)

1. Open the ShiftPilot app and sign in.
2. Go to More → Delete account.
3. Type DELETE and confirm.

Your account is deleted straight away and you are signed out on every device.

Or request deletion here

No app, or can't sign in? Send the request below. We confirm it with you at the account's email address, delete the account within 30 days and email you when it is done. You can also email info@shiftpilot.com from that address.

What is deleted

• your login: email, password and name on the account;
• conversations with Avery, the assistant, and anything it remembered about you;
• notification settings, registered devices and your notification inbox;
• calendar connections and calendar feed links;
• your profile photo, Avery preferences and your consent to text messages.

What your organization keeps

ShiftPilot accounts are provided by employers and medical groups. The schedule itself (the shifts you were assigned or worked, your availability and time-off records, swap history and related billing records) belongs to your organization's scheduling records, so it stays with your organization after your account is deleted. Your organization's administrators are notified so they can remove you from their roster. Audit and delivery logs we must keep for security and legal reasons are retained for the periods in section 7 of our Privacy Policy. Backups age out on the schedule in section 6.4.

To have your organization's records about you corrected or removed, contact your organization; it controls that information and we act on its instructions.