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SMS Messaging Program

Last updated: October 21, 2026

Who sends these messages

ShiftPilot is staff-scheduling software operated by SofTx Innovations Inc. (Vaughan, Ontario, Canada). Hospitals and medical groups, such as SOAR Radiology, use it to build and run their physicians' and staff schedules. ShiftPilot texts the physicians and scheduling staff of those groups about their own work schedule. Every message begins with "ShiftPilot".

What you will receive

  • a reminder on the morning of each day you are scheduled;
  • notice when a published schedule changes a shift of yours;
  • shift swap and give-away requests sent to you by a colleague, and the outcome of requests you made;
  • for scheduling administrators, alerts about schedule changes and unfilled shifts in the group they manage.

These are transactional messages about your own work. ShiftPilot never sends marketing or promotional texts. Message frequency varies with your schedule, typically one to ten messages a week. Message and data rates may apply.

How you opt in

Your scheduling group invites you to ShiftPilot by email. After you sign in, you choose whether to receive texts: during first-login setup, or at any time under Profile → Text shift reminders, you enter your own mobile number and switch text reminders on. The consent below appears directly beneath the number field, and no text is sent until you turn reminders on. Nobody can opt you in on your behalf, and consent is never a condition of employment or of using ShiftPilot.

Mobile number
+1 (555) 010-0123
Text reminders
Off

By adding your mobile number and turning text reminders on, you agree to receive scheduling text messages from ShiftPilot (shift reminders, schedule changes and swap requests). Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. Consent is not a condition of employment or of using ShiftPilot.

The opt-in step as it appears in the ShiftPilot app. Texts are sent only after the person enters their own number and switches text reminders on themselves.

Help and opting out

  • Reply STOP to any message to stop all texts; you will receive one confirmation and nothing further. Reply START to resume.
  • Reply HELP for help, or email info@shiftpilot.com.
  • You can also switch text reminders off under Profile in the app.

Carriers are not liable for delayed or undelivered messages.

Privacy

Mobile numbers and SMS consent are used only to send the messages described above. No mobile information is shared with third parties or affiliates for marketing or promotional purposes, and text-messaging opt-in data and consent are never shared with any third party, except the service providers that deliver the messages for us. See our Privacy Policy and Terms of Service.